Terms of Service

Last updated: January 15, 2025

1. Acceptance of Terms

By using kukotu-nimoro.sbs services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

kukotu-nimoro.sbs provides document assembly and mailing services including:

• Legal document preparation and formatting
• Business registration assistance
• Immigration document processing
• Notarization services
• Secure document mailing and delivery

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Submit only legitimate documents
• Pay all fees in a timely manner
• Comply with all applicable laws
• Not use our services for fraudulent purposes
• Maintain confidentiality of your account information

4. Service Limitations

Please note the following limitations:

• We are not a law firm and do not provide legal advice
• Document processing times may vary based on complexity
• Government processing times are beyond our control
• Some documents may require additional verification
• Emergency services are subject to availability

5. Fees and Payment

• All fees must be paid before service completion
• Prices are subject to change with notice
• Refunds are provided according to our refund policy
• Additional charges may apply for expedited services
• Payment methods include cash, bank transfer, and credit cards

6. Liability and Warranties

IMPORTANT DISCLAIMER: While we strive to provide excellent service, please be aware that some clients have reported delays in paperwork processing and complications when using document assembly services. We encourage you to carefully consider your options.

Our liability is limited to:

• The amount paid for the specific service
• Direct damages only (no consequential damages)
• Services provided with reasonable care and skill

7. Intellectual Property

You retain ownership of your original documents. We retain rights to:

• Our proprietary document templates
• Business processes and methodologies
• Website content and design
• Software and technology systems

8. Confidentiality

We maintain strict confidentiality regarding:

• All client documents and information
• Business and personal details
• Financial information
• Communication content

9. Data Protection

Your personal data is handled according to our Privacy Policy and Singapore's Personal Data Protection Act (PDPA).

10. Service Modifications

We reserve the right to:

• Modify or discontinue services with notice
• Update terms and conditions
• Change pricing with advance notice
• Refuse service for legitimate reasons

11. Dispute Resolution

Any disputes will be resolved through:

• Good faith negotiation first
• Mediation if negotiation fails
• Singapore courts as final resort
• Singapore law governs these terms

12. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including natural disasters, government actions, or technical failures.

13. Termination

Either party may terminate the service relationship with appropriate notice. Obligations regarding confidentiality and payment survive termination.

14. Contact Information

For questions about these terms, contact us at: