Privacy Policy

Last updated: January 15, 2025

1. Introduction

kukotu-nimoro.sbs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document assembly and mailing services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, address, and contact information
• Government identification numbers (NRIC, passport)
• Business registration details
• Financial information for payment processing
• Documents submitted for processing

2.2 Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Website usage patterns
• Cookies and similar technologies

3. How We Use Your Information

We use your information for the following purposes:

• Processing and assembling your documents
• Communicating about your service requests
• Billing and payment processing
• Improving our services
• Complying with legal requirements
• Preventing fraud and unauthorized access

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in our operations
• Legal Requirements: When required by law or to protect our rights
• Government Agencies: As required for document filing and registration
• Business Transfers: In connection with mergers or acquisitions

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure document storage facilities
• Regular security audits and assessments
• Limited access to personal information
• Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Improve our services

Typically, we retain document copies for 7 years as required by Singapore law.

7. Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data
• Correct inaccurate data
• Withdraw consent for certain uses
• Request deletion of your data (subject to legal requirements)
• File complaints with the Personal Data Protection Commission

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience
• Provide personalized content

You can control cookie settings through your browser preferences.

9. International Transfers

Your data may be transferred to and processed in countries outside Singapore. We ensure appropriate safeguards are in place for such transfers in accordance with Singapore's PDPA.

10. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18 without parental consent.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or website notice.

12. Contact Information

For questions about this Privacy Policy or our data practices, contact us at: